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Refund and Cancellation Policy

Effective Date: 23/02/2026

At Baiyabasa.com, customer satisfaction is our top priority. We strive to ensure that our services meet your expectations. However, we understand that there may be instances where you might require a refund or need to cancel a service. This policy outlines the conditions under which refunds and cancellations are processed.

1. General Terms

1.1 Applicability

This Refund and Cancellation Policy applies to all services provided by Baiyabasa.com, including property listings, agent services, and membership subscriptions. By subscribing to our services, you agree to this policy.

1.2 No Refunds for Completed Services

Once a service (such as a property listing or agent consultation) is fully rendered, it is considered final, and no refunds will be provided. We recommend that you review all service details and terms before making a purchase.

1.3 Eligibility for Refund

Refunds may be granted under the following circumstances:

  • Technical Issues: If there are technical issues on our end that prevent you from using the purchased service, a refund may be provided after a thorough investigation.
  • Double Payment: If you accidentally make a double payment for the same service, a refund will be processed for the extra payment.

2. Membership Subscriptions

2.1 Subscription Cancellations

  • Free Memberships: Free memberships can be canceled at any time through your account settings. Since no payment is required, refunds are not applicable to free memberships.
  • Paid Memberships: You may cancel your paid membership at any time. If canceled within the first 48 hours, you may be eligible for a full refund, provided you have not utilized the service. After this period, no refunds will be issued.

2.2 Automatic Renewal

Paid memberships automatically renew at the end of each billing cycle. You may cancel your subscription before the renewal date to avoid being charged for the next cycle.

2.3 Partial Refunds

No partial refunds will be issued for the unused portion of a subscription term.

3. Property Listings and Advertisements

3.1 Listing Cancellations

Once a property listing is published, it cannot be canceled, and no refund will be issued. Please ensure that all listing details are correct before submitting them.

3.2 Advertisement Campaigns

Advertisement campaigns booked on Baiyabasa.com cannot be canceled or refunded once they are live. If you need to make changes to your campaign, please contact our support team for assistance.

4. Payment Disputes

4.1 Chargebacks

In the event of a chargeback, Baiyabasa.com reserves the right to suspend your account and investigate the matter. If the chargeback is found to be unwarranted, your account may be permanently terminated, and legal action may be taken.

4.2 Dispute Resolution

If you have a dispute regarding a payment or service, please contact our support team at [email protected]. We will work with you to resolve the issue promptly and fairly.

5. Changes to This Policy

Baiyabasa.com reserves the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed of any updates.

6. Contact Information

If you have any questions or concerns about this Refund and Cancellation Policy, please contact us: