Privacy Policy for Baiyabasa.com

Introduction

At Baiyabasa.com, your privacy is of utmost importance to us. This Privacy Policy outlines how Baiyabasa.com (referred to as "Company", "we", or "us") collects, uses, discloses, and protects the personal data of users who visit our website or use our services (collectively, the "Platform"). This Policy applies to all users, including property owners, tenants, service providers, and website visitors.

By accessing our Platform or using our services, you consent to the collection and processing of your data as described in this Policy.

1. Personal Data We Collect

We collect the following types of personal data when you interact with our Platform or use our services:

A. Information You Provide to Us

• Personal Details: Name, contact information (email address, phone number), login credentials, etc.
• Property Details: Information about the property you list, including type, location, size, and photographs.
• Identification Documents: Documents like Aadhaar, PAN, passport, or property-related documents for verification purposes.
• Payment Information: While payment processing is handled by third-party providers, we may receive transactional details. We do not store credit/debit card numbers or other financial information.
• Communication Details: Records of your communications with us, including emails, calls, and messages.
• Any Other Information: Any additional information you provide with your consent.

B. Information We Gather When You Use Our Platform

• Usage Data: Information about how you interact with our Platform, including search queries, page views, and preferences.
• Technical Data: Details about your device and internet connection, such as IP address, browser type, and operating system.
• Location Data: General location information derived from your IP address.
• Cookies Data: We use cookies and similar technologies to enhance your experience and gather data about your usage patterns.
• App-Specific Permissions: Permissions related to notifications, location, and other app functionalities.

C. Information We Receive from Other Sources

We may receive personal data from third parties, such as marketing partners or through the use of third-party accounts (e.g., SSO or 2FA providers).

2. How We Use Your Personal Data

We utilize your personal data for the following purposes:

• A. Provision of Services: To create and manage your account; to list your properties and connect you with other users; to provide you with customized search results and recommendations.
• B. Marketing Activities: To send you promotional materials, offers, and updates about our services.
• C. Third-Party Marketing: With your consent, to share your data with third parties for their marketing purposes.
• D. Service Improvement: To improve our Platform and develop new features; to personalize your experience based on your usage patterns.
• E. Fraud Prevention: To identify and prevent fraudulent activities on our Platform.
• F. Troubleshooting and Recovery: To resolve technical issues and maintain the integrity of our services.
• G. Analytics Operations: To analyze user behavior and improve our services.
• H. Legal Compliance: To comply with legal obligations and protect our legal rights.
• I. Communication: To respond to your inquiries, provide customer support, and address grievances.

3. Cookies

Our Platform uses cookies and similar tracking technologies to enhance your experience. Our website uses cookies to analyze how you use the site, keep track of your preferences, and deliver customized content.

You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our Platform.

4. Who We Share Your Personal Data With

We might share your personal information with the following individuals or organizations:

• A. Service Providers: Third-party vendors, consultants, and agents who assist in providing our services.
• B. Other Users: To facilitate connections between property owners, tenants, and other users.
• C. Banking Partners: Financial institutions offering home loans, based on your expressed interest.
• D. Legal Obligations: To comply with legal requirements or in response to legal processes.
• E. Corporate Restructuring: In case of mergers, acquisitions, or other corporate restructuring.
• F. Other Third Parties: Professionals like accountants or legal advisors, on a need-to-know basis.

Please note that our Platform may contain links to third-party websites, which have their own privacy policies. We are not responsible for the privacy practices of these external sites.

5. Your Rights

As a user, you have the right to:

• Access Your Data: Request access to the personal data we hold about you.
• Correct Your Data: Request corrections to any inaccurate or incomplete data.
• Erase Your Data: Request the deletion of your personal data under certain circumstances.
• Withdraw Consent: Withdraw consent for specific data processing activities.
• Opt-Out of Marketing: Opt-out of receiving promotional communications from us.

6. Data Storage and Protection

We store and handle your personal data in India. We have implemented appropriate physical, electronic, and procedural safeguards to protect your data from unauthorized access, alteration, or disclosure. Our service providers are required to adhere to the same standards of data protection.

7. Retention of Personal Data

We retain your personal data for as long as necessary to provide our services or as required by law. After your account is terminated or you stop using our Platform, we may retain your data for legal, operational, or fraud prevention purposes.

8. Third-Party Websites, Apps, and Services

Our Platform may include links to third-party websites, apps, or services. These third parties have their own privacy practices, and we are not responsible for how they handle your personal data. Make sure to check their privacy policies before using their services.

9. Children

Our platform is exclusively for individuals who are 18 years old or older. We do not intentionally collect personal data from minors. If you are under 18, please do not use our Platform or provide any personal data.

10. Changes to This Privacy Policy

Our Privacy Policy may be updated periodically. Any changes will be posted on this page, and the updated Policy will take effect from the date of the change.

11. Grievance Redressal

If you have any questions, concerns, or complaints regarding the processing of your personal data, please contact our Grievance Officer:

• Email: [email protected]
• Phone: +918400354003
• Address: 3A Hindustan House, Plot No- 334, GGP Square, Rasulgarh, Bhubaneswar, Odisha, 751010